Plan managers, and participants who use them, are urged to familiarise themselves with the new NDIS Guide to Plan Management. It aims to:

There have been some 'grey areas' of plan management which this guide attempts to clarify.

A core area that remains ambiguous involves making a decision to pay for supports. Plan managers do not determine whether a support is reasonable and necessary before making a payment. They are, however, expected to ensure the plan is being implemented as intended.