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Sphinx debug:
SELECT IF ((publish_up_stamp < 1 OR publish_up_stamp <= 1728779066),1,0) AS is_published_up, IF ((publish_down_stamp < 1 OR publish_down_stamp >= 1728779066),1,0) AS is_published_down, IF ((content_state = 1 OR content_state < 1),1,0) AS is_not_archived, IF ((event_start_date_stamp < 1 OR event_start_date_stamp >= 1728818666),1,0) AS is_event_start_date_stamp, *, WEIGHT() AS weight, IF ((featured_start < 1 OR featured_start <= 1728818666) AND (featured_end < 1 OR featured_end >= 1728818666) AND item_extra_rank > 0,1,0) AS is_featured FROM `com_sphinxsearch_nds_main_index_prod_index` WHERE MATCH('(@type \"_news_\"|\"_events and training_\"|\"_policy_\"|\"_resources_\") (@topic \"_service quality_\")') AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 AND `is_event_start_date_stamp` = 1 AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 ORDER BY publish_up_days_from_now ASC , `title_ordering` ASC , `extra_rank` DESC  LIMIT 0, 10
Sphinx debug:
SELECT IF ((publish_up_stamp < 1 OR publish_up_stamp <= 1728779066),1,0) AS is_published_up, IF ((publish_down_stamp < 1 OR publish_down_stamp >= 1728779066),1,0) AS is_published_down, IF ((content_state = 1 OR content_state < 1),1,0) AS is_not_archived, IF ((event_start_date_stamp < 1 OR event_start_date_stamp >= 1728818666),1,0) AS is_event_start_date_stamp, *, WEIGHT() AS weight, IF ((featured_start < 1 OR featured_start <= 1728818666) AND (featured_end < 1 OR featured_end >= 1728818666) AND item_extra_rank > 0,1,0) AS is_featured FROM `com_sphinxsearch_nds_main_index_prod_index` WHERE MATCH('(@type \"_news_\"|\"_events and training_\"|\"_policy_\"|\"_resources_\") (@topic \"_service quality_\")') AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 AND `is_event_start_date_stamp` = 1 AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 ORDER BY publish_up_days_from_now ASC , `title_ordering` ASC , `extra_rank` DESC  LIMIT 0, 10
Sphinx debug:
SELECT IF ((publish_up_stamp < 1 OR publish_up_stamp <= 1728779066),1,0) AS is_published_up, IF ((publish_down_stamp < 1 OR publish_down_stamp >= 1728779066),1,0) AS is_published_down, IF ((content_state = 1 OR content_state < 1),1,0) AS is_not_archived, IF ((event_start_date_stamp < 1 OR event_start_date_stamp >= 1728818666),1,0) AS is_event_start_date_stamp, *, WEIGHT() AS weight, IF ((featured_start < 1 OR featured_start <= 1728818666) AND (featured_end < 1 OR featured_end >= 1728818666) AND item_extra_rank > 0,1,0) AS is_featured FROM `com_sphinxsearch_nds_main_index_prod_index` WHERE MATCH('(@type \"_news_\"|\"_events and training_\"|\"_policy_\"|\"_resources_\") (@topic \"_service quality_\")') AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 AND `is_event_start_date_stamp` = 1 ORDER BY publish_up_days_from_now ASC , `title_ordering` ASC , `extra_rank` DESC  LIMIT 0, 10

Service quality

  • Zero Tolerance
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A woman sits at a desk, holding a piece of paper in her left hand and a calculator in her right.
Scheduled Training

SCHADS: Know Your Award

NDS and WorkplacePLUS are pleased to offer this SCHADS: Know Your Award half-day workshop to help ensure your HR, payroll, and office managers are getting SCHADS right.
A close up of people meeting around a table in an office
News update
28/03/2024

NDS seeks comment on a new complaints model for the Victorian regulator

Should enforceable undertakings and the ability for the regulator to undertake its own inquiries be included in the new complaints model?
A person sitting in a wheelchair holding hands with a support person that is off camera. Banner that reads NDS Communities of Practice
NDS Member Meeting

National Quality and Safeguarding Community of Practice

NDS invites members to join the National Quality and Safeguarding CoP, a peer-led forum covering all areas of providing quality safe services for people with a disability.
A person with disability working with pastry in a commercial kitchen. Banner that reads NDS Communities of Practice
NDS Member Meeting

National Employment Community of Practice

NDS invites members to join the National Employment Community of Practice (CoP), a combined session for providers of NDIS Employment Supports and Disability Employment Services across Australia.
A woman sits at a desk, holding a piece of paper in her left hand and a calculator in her right.
Scheduled Training

SCHADS: Know Your Award

NDS and WorkplacePLUS are pleased to offer this SCHADS: Know Your Award half-day workshop to help ensure your HR, payroll, and office managers are getting SCHADS right.
Two people sitting at a dining table. Banner that reads NDS Communities of Practice
NDS Member Meeting

National Housing and Support Community of Practice

NDS invites members to join the National Housing and Support Community of Practice (CoP) to discuss their support of people in SIL, SDA, ILO and other in-home models of intensive support.
A portrait of NDS CEO Laurie Leigh, text reads: A message from NDS CEO Laurie Leigh
CEO update
28/02/2024

CEO Update: Making provider voices heard

We support members on the NDIS reform process, show them how to take part in the Annual Price Review, and give updates from Canberra.
NDS CEO Laurie Leigh with NDS Director of Policy and Advocacy Emily Forrest in Canberra
News update
21/02/2024

NDS policy roundup: February 2024

In recent sector policy issues, we look at our work since the NDIS Review Report, our recent submissions, and the latest legislation that affects providers.
Regional and Remote Conference 2024 9-10 April Pullman Cairns International
News update
7/02/2024

Registrations open for NDS’s Regional and Remote Conference in Cairns

Two-day national conference on 9 and 10 April will explore innovative solutions to invigorate service delivery in regional, rural and remote Australia.
An out of focus image of a group of people sitting in a counselling session
News update
6/02/2024

New survey looks at work-related violence in disability accommodation

Workers asked to give their insights in a QUT survey of work-related violence in accommodation services.