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Sphinx debug:
SELECT IF ((publish_up_stamp < 1 OR publish_up_stamp <= 1734741268),1,0) AS is_published_up, IF ((publish_down_stamp < 1 OR publish_down_stamp >= 1734741268),1,0) AS is_published_down, IF ((content_state = 1 OR content_state < 1),1,0) AS is_not_archived, IF ((event_start_date_stamp < 1 OR event_start_date_stamp >= 1734780868),1,0) AS is_event_start_date_stamp, *, WEIGHT() AS weight, IF ((featured_start < 1 OR featured_start <= 1734780868) AND (featured_end < 1 OR featured_end >= 1734780868) AND item_extra_rank > 0,1,0) AS is_featured FROM `com_sphinxsearch_nds_main_index_prod_index` WHERE MATCH('(@type \"_news_\"|\"_events and training_\"|\"_policy_\"|\"_resources_\") (@topic \"_service quality_\")') AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 AND `is_event_start_date_stamp` = 1 AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 ORDER BY publish_up_days_from_now ASC , `title_ordering` ASC , `extra_rank` DESC  LIMIT 0, 10

Sphinx debug:

SELECT IF ((publish_up_stamp = 1734741268),1,0) AS is_published_down, IF ((content_state = 1 OR content_state = 1734780868),1,0) AS is_event_start_date_stamp, *, WEIGHT() AS weight, IF ((featured_start = 1734780868) AND item_extra_rank > 0,1,0) AS is_featured FROM `com_sphinxsearch_nds_main_index_prod_index` WHERE MATCH('(@type \"_news_\"|\"_events and training_\"|\"_policy_\"|\"_resources_\") (@topic \"_service quality_\")') AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 AND `is_event_start_date_stamp` = 1 AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 ORDER BY publish_up_days_from_now ASC , `title_ordering` ASC , `extra_rank` DESC  LIMIT 0, 10
Sphinx debug:
SELECT IF ((publish_up_stamp < 1 OR publish_up_stamp <= 1734741268),1,0) AS is_published_up, IF ((publish_down_stamp < 1 OR publish_down_stamp >= 1734741268),1,0) AS is_published_down, IF ((content_state = 1 OR content_state < 1),1,0) AS is_not_archived, IF ((event_start_date_stamp < 1 OR event_start_date_stamp >= 1734780868),1,0) AS is_event_start_date_stamp, *, WEIGHT() AS weight, IF ((featured_start < 1 OR featured_start <= 1734780868) AND (featured_end < 1 OR featured_end >= 1734780868) AND item_extra_rank > 0,1,0) AS is_featured FROM `com_sphinxsearch_nds_main_index_prod_index` WHERE MATCH('(@type \"_news_\"|\"_events and training_\"|\"_policy_\"|\"_resources_\") (@topic \"_service quality_\")') AND `is_published_up` = 1 AND `is_published_down` = 1 AND `is_not_archived` = 1 AND `is_event_start_date_stamp` = 1 ORDER BY publish_up_days_from_now ASC , `title_ordering` ASC , `extra_rank` DESC  LIMIT 0, 10

Service quality

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A close up of people meeting around a table in an office
News update
28/03/2024

NDS seeks comment on a new complaints model for the Victorian regulator

Should enforceable undertakings and the ability for the regulator to undertake its own inquiries be included in the new complaints model?
A portrait of NDS CEO Laurie Leigh, text reads: A message from NDS CEO Laurie Leigh
CEO update
28/02/2024

CEO Update: Making provider voices heard

We support members on the NDIS reform process, show them how to take part in the Annual Price Review, and give updates from Canberra.
NDS CEO Laurie Leigh with NDS Director of Policy and Advocacy Emily Forrest in Canberra
News update
21/02/2024

NDS policy roundup: February 2024

In recent sector policy issues, we look at our work since the NDIS Review Report, our recent submissions, and the latest legislation that affects providers.
Regional and Remote Conference 2024 9-10 April Pullman Cairns International
News update
7/02/2024

Registrations open for NDS’s Regional and Remote Conference in Cairns

Two-day national conference on 9 and 10 April will explore innovative solutions to invigorate service delivery in regional, rural and remote Australia.
An out of focus image of a group of people sitting in a counselling session
News update
6/02/2024

New survey looks at work-related violence in disability accommodation

Workers asked to give their insights in a QUT survey of work-related violence in accommodation services.
A person with disability wearing an apron walks through a garden nursery holding a tablet device
News update
5/02/2024

Website Promoting Positive Behaviour Support Practice launches 14 February

This free online event goes through the resources for support practitioners in the new website and how they were developed.
Portrait photo of NDS CEO Laurie Leigh smiling, text reads: A message from NDS CEO Laurie Leigh
News update
30/01/2024

CEO Update: Turning recommendations into reality

Our Federal Budget submission, the start of the Annual Price Review, disability employment developments and reform process discussions begin with government.
A woman and a man sit at a table. They both wear headphones and interact with a laptop on the table
Resources

Victorian Directory of Key Local Health Contacts

Identify health needs of people with disabilities early and link with appropriate health services in a timely manner by linking to key local health contacts in your area.
Graphic of a man using a laptop sitting on a red play button. To the right, text says NDS Member Webinar
Resources

NDS Member Exclusive Webinar: Levelling the Playing Field

NDS discusses our new policy position ‘Provider Oversight, Accountability and Enablers’.
Two men sit outisde. One is holding a notebook and wears a yellow top. The other man has Down Syndrome and is looking at the notebook.
Resources

Maximising use of the CHAP, a Comprehensive Annual Health Assessment Program: A Guide for the Disability Sector

A guide for the disability sector to maximise implementation of the CHAP tool with people with an intellectual disability